If you are creating proxy footage, make sure the aspect ratio and frame rate are the same. The frame rate, aspect ratio and dimensions are the same as the original footage. Make sure of the following when converting to an image sequence: ![]() If you are going to be doing rendering, such as using Mocha Pro’s remove or insert modules, then we recommend converting to a DPX or TIFF sequence. If you are just tracking, you can use any compressed format such as a JPG sequence and then use your original footage when you apply the data. In the event that you are working in a format that mocha doesn’t support, we recommend converting the footage to an image sequence. What to Do if mocha Does Not Support Your Footage Level of QuickTime support can vary depending on the operating system. not image sequences) you must have QuickTime installed. Mocha supports most standard movie clip and image sequence formats. If the footage loads in quicktime but not in mocha, try converting the clip to a file we know for sure that mocha recognizes, like a TIFF or JPEG sequence, to test and make sure that mocha is running properly. Usually any other quicktime format like animation, h.264, or JPEG compression should work, or another type of common. Try changing your codec to a more widespread codec. ![]() (The most likely cause to these formats you listed not working is probably that the codecs need to be updated on your machine). Other troubleshooting tips (because this sounds like it may be a driver or installed codec issue instead of a format issue):ĭouble-check that your quicktime drivers, codecs, and video card drivers are up to date, and that quicktime can open the file. ![]() Make sure you have the proper codecs installed on your machine or try a more universal codec to bring into mocha. Keep in mind a codec does not refer to a file type, like AVI or MP4, it refers to the compression type. If your screen is black or white for clips but not for images, it is most likely the codec for the movie files that is causing the issue. ![]() You may need to convert the file to something mocha supports, such as quicktime or an image sequence. There are certain types of codecs and file types that mocha does not support, usually native, unprocessed codecs off of cameras and AVIs on Windows.
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